Getting Help with P&I and Admission Agreements
Purchase of Service (P&I) and admission agreements have specific requirements and processing procedures. Our P&I team handles all questions and requests related to these agreements.
What P&I Covers
P&I agreements cover purchased services for regional center clients. These agreements outline:
- Services provided
- Service rates
- Authorization periods
- Billing procedures
What Admission Agreements Cover
Admission agreements establish the terms when a client enters a program or facility. These agreements include:
- Admission requirements
- Program expectations
- Parent/guardian responsibilities
- Service start dates
Who to Contact
Your assigned staff member depends on your vendor name:
T through Z vendors: Contact Jeanna Salas at (818) 756-6204 or jsalas@nlacrc.org. Backup: Felix Cardenas
All other vendors: Contact Felix Cardenas at (818) 756-8309 or fcardenas@nlacrc.org. Backup: Jeanna Salas
Supervisor: Rizalina Andrada at (818) 756-6420 or randrada@nlacrc.org
Common P&I Questions
How do I request a new P&I agreement?
Submit a request through our system or contact your assigned P&I staff member. Include the client name, requested services, and proposed start date.
How long does P&I approval take?
Processing time varies based on the service type and required approvals. Your P&I specialist will provide an estimated timeline.
What if my P&I is expiring soon?
Submit renewal requests at least 30 days before the expiration date. This gives the team time to process and prevent service interruptions.
How do I modify an existing P&I?
Contact your P&I specialist to request changes. Provide the P&I number and explain what needs to change.
Common Admission Agreement Questions
When do I submit an admission agreement?
Submit admission agreements before a client starts services. The regional center must approve the agreement before services begin.
What information do I need?
Admission agreements require client information, program details, service dates, and signatures from authorized parties.
How do I update an admission agreement?
Contact your P&I specialist with the agreement number and requested changes.
Submitting Documents
Send P&I and admission agreement documents to your assigned specialist via email or through our request system. Include all required signatures and supporting documentation.
Need Help?
For general P&I or admission agreement questions, submit a request through our system. For urgent matters, call your assigned specialist directly.
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