How to Contact the Right Staff Member

Finding the Right Person for Your Request

When you need help from NLACRC, we route requests based on three categories and vendor name alphabetical assignment.

eBilling and Payments Staff

If your vendor name starts with numbers, A, or B (up to "Beg"): Contact Maria Funa Phone: [phone] Email: [e-mail] Backup: Perla Tan

If your vendor name starts with B (from "Beh") or C (up to "Cha"): Contact Perla Tan Phone: [phone] Email: [e-mail] Backup: Maria Funa

If your vendor name starts with C (from "Chb"), D, or E (up to "Ek"): Contact Clara Soto-Richards Phone: [phone] Email: [e-mail] Backup: Sunny Han

If your vendor name starts with E (from "El"), F, G, or H (up to "Hol"): Contact Marine Zakaryan Phone: [phone] Email: [e-mail] Backup: Clara Soto-Richards

If your vendor name starts with H (from "Hom"), I, J, K, or L: Contact Crystal Garcia Phone: [phone] Email: [e-mail] Backup: Natela Ovsepyan

If your vendor name starts with M or N (up to "Nurture"): Contact Maggie Vazquez Phone: [phone] Email: [e-mail] Backup: John Acain

If your vendor name starts with N (from "Nurturi"), O, P, Q, or R (up to "Rif"): Contact Sangita Mistry Phone: [phone] Email: [e-mail] Backup: Crystal Garcia

If your vendor name starts with R (from "Rig") or S: Contact Sunny Han Phone: [phone] Email: [e-mail] Backup: Marine Zakaryan

If your vendor name starts with T, U, V, W, X, Y, or Z: Contact Jungyoon Choi Phone: [phone] Email: [e-mail] Backup: Maggie Vazquez

Supervisor for all eBilling and Payments: Robert Gan Phone: [phone] Email: [e-mail] Backup: Justice Agonoy

Quick Reference Examples:

• "ABC Therapy" = Contact Maria Funa (starts with A)
• "Bright Futures" = Contact Perla Tan (starts with B after "Beg")
• "Creative Solutions" = Contact Clara Soto-Richards (starts with C after "Cha")
• "Developmental Services" = Contact Clara Soto-Richards (starts with D)
• "Therapeutic Resources" = Contact Jungyoon Choi (starts with T)

P&I and Admission Agreements Staff

If your vendor name starts with T, U, V, W, X, Y, or Z: Contact Jeanna Salas Phone: [phone] Email: [e-mail] Backup: Felix Cardenas

If your vendor name starts with any other letter (A through S): Contact Felix Cardenas Phone: [phone] Email: [e-mail] Backup: Jeanna Salas

Supervisor for all P&I and Admission Agreements: Rizalina Andrada Phone: [phone] Email: [e-mail] Backup: Justice Agonoy

Escalated Issues Staff

For complex or urgent issues requiring senior attention: Iroshi De Fonseka Phone: [phone] Email: [e-mail]

Matthew Dandan Phone: [phone] Email: [e-mail]